Jeff has provided technical support for thousands of users nationwide via phone, email and forums. He has mastered intricacies of RME Audio, Ferrofish, and Terratec audio hardware and developed tutorial video content for end users. He has created and delivered technical and product training presentations for resellers and distributors in the US and Canada and created frameworks for capturing and analyzing customer contact data in order to optimize user support practices. In addition, Jeff has assisted with marketing campaigns via social media and created mailing list content while administrating local computer networks and providing technical support to all other employees. He has also deployed Google Apps for Business and migrated to cloud based systems for improved sharing of data globally and data redundancy.
Synthax Inc. is the sales/marketing company for RME, Ferrofish and myMix for The Americas.
RME offers a comprehensive range of audio interfaces, converters and mic preamps, all based around its unique and innovative core technologies. Multi-platform connectivity across Windows and MAC OS via PCI, PCIe, Thunderbolt technology, FireWire, USB 2 and 3, and iOS Class Compliance has earned RME a global reputation for providing support to all users on all platforms.
Ferrofish develops innovative concepts, such as the Pulse16 DX with 16 analog inputs and outputs integrated into a DANTE network, and can also be used as a format converter between ADAT, MADI, DANTE.
myMix is a decentralized network based audio mixing and recording system designed for an easy operation, fulfilling highest audio demands.
Events featuring Jeff Peterson
Thursday, Oct 17
10:45AM - 11:30AM
In today’s audio world, digital audio systems have surpassed people’s expectations and dare we say, becoming the go-to systems over their more traditional counterparts. From their flexibility and ability to adapt according to the user’s needs, i.e. ranging from a personal home studio to major concert productions, these systems have proven to be reliable, functional and most importantly uncomplicated to use. From minimizing set-up time to working with fewer cables, the biggest plus is you do not have to be an IT expert to use these systems. These technologies are so streamlined and ergonomic, no specialized knowledge is needed to work with them. On the contrary, as complex as these systems are, for the user they offer a high level of familiarity.
This presentation will look into the advantages each system has to offer, what they are, where and how they are used, and answer any questions the participants have.